Privacy Policy

Last updated: June 2026

District Carpentry & Building Ltd is committed to protecting your privacy and handling your personal information responsibly.

Who we are

District Carpentry & Building Ltd provides professional carpentry, fire door installation and maintenance, refurbishment and building services across Devon and Cornwall.

If you have any questions about this Privacy Policy or how we use your information, please contact us using the details on our Contact page.

What information we collect

When you contact us through our website, by email or by phone, we may collect:

  • Your name

  • Your email address

  • Your telephone number

  • Your company name (where applicable)

  • Your address or project location (if provided)

  • Any information you include in your enquiry

We may also collect anonymous information about how visitors use our website through website analytics.

How we use your information

We only use your information to:

  • Respond to your enquiries

  • Prepare quotations

  • Deliver our services

  • Communicate with you about your project

  • Improve our website and customer experience

  • Meet our legal and regulatory obligations

We do not sell or rent your personal information to third parties.

How long we keep your information

We only keep personal information for as long as necessary to fulfil the purpose it was collected for or to meet legal, accounting or insurance requirements.

Sharing your information

We may share your information with trusted service providers who help us operate our business, such as website hosting, email providers or accounting software, where necessary.

These providers are required to protect your information and only use it for the services they provide to us.

Website analytics

Our website may use analytics tools to help us understand how visitors use the site. This information is collected anonymously and helps us improve the website.

Your rights

Under UK data protection law, you have the right to:

  • Request access to your personal information

  • Request that inaccurate information is corrected

  • Request that your information is deleted where appropriate

  • Object to certain types of processing

  • Request that processing is restricted in certain circumstances

If you would like to exercise any of these rights, please contact us.

Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss or misuse.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

Contact

If you have any questions about this Privacy Policy or how we handle your personal information, please contact District Carpentry & Building Ltd using the contact details provided on our website.